Registration Terms & Conditions
All registrations are made subject to the terms and conditions of Marketforce Business
Media Ltd as set out below:
Payment Terms
Payment is required within 30 days of the registration being received. When registration
is made within 30 days of the conference, payment is required before the first day
of the conference. In all cases when payment is not received before the event, we
reserve the right to refuse admission to the event.
Methods of Payment
Payments are accepted in Sterling and Euros.
Cheques must be drawn on a UK bank account with a UK sort code and should be made
payable to Marketforce Business Media Ltd and sent to The Accounts Department, Marketforce
Business Media, 3 Sutton Lane, London, EC1M 5PU, United Kingdom.
Bank transfers in Sterling should be made to Lloyds TSB plc, sort code 30-97-81,
account number 00894664, IBAN: GB39LOYD30978100894664, Swift Code: LOYDGB2L, BIC
LOYDGB21034. Payments made in this way should also carry the conference name and
your company name as reference.
Bank transfers in Euros should be made to Lloyds TSB plc, sort code 30-97-81, account
number 88061150, Swift Code: LOYDGB2L, BIC: LOYDGB21034, IBAN: GB09LOYD30978188061150.
Payments made in this way should also carry the conference name and your company
name as reference.
Payments can also be made by credit card (Visa/Mastercard/Amex).
Registration Fee
The registration fee covers attendance at all sessions, refreshments, full conference
documentation on the day plus access to the conference presentations post event.
The fee also covers attendance at the conference receptions.
Conference Documentation
An A4 folder is provided at the event containing all speaker presentations where
available. One copy is made available for each paying delegate. Due to reasons beyond
the control of Marketforce Business Media, not all speaker presentations are available
before the event and the provision of presentations is at the discretion of our
speakers. Following the conference, a unique conference passcode is emailed to delegates
and the proceedings can then be accessed on Marketforce Business Media's website
via the conference documentation page. Please allow 5 working days for this to arrive.
Event Accommodation
Overnight accommodation is not included in the registration fee. However, reduced
rates are usually arranged at several local hotels. Further details can be found
on the venue page of the conference for which you are registering. On each occasion,
it is necessary to contact the hotels directly with the booking reference specified
in the relevant venue information. It is advisable to book early to secure these
rates, as availability is not guaranteed.
Travel
Travel is not included in the conference fee. It is the responsibility of the attendee
to make their way to the conference venue in adequate time. Marketforce Business
Media is not liable for any delays or non-attendance resulting from delayed or suspended
transportation. Directions to the conference venue can be found on the venue page
of the conference for which you are registering.
Cancellations
Cancellations received in writing at least 30 days prior to the first day of the
conference will be refunded in full less an administration charge of £100 + VAT,
or €150 + VAT where the event occurs outside of the UK. Notice of cancellation must
be received in writing and submitted by either emailing conferences@marketforce.eu.com
or by writing to The Registration Department, Marketforce Business Media, 3 Sutton
Lane, London, EC1M 5PU, United Kingdom. We recommend using a method of recorded
delivery to ensure notice of cancellation is received. Should you need to cancel
your registration less than 30 days before the first day of the conference, the
registration fee remains payable in its entirety although a substitution will be
accepted and conference documentation will be provided. You are still entitled to
conference documentation in the event of cancellation and this will be despatched
once the conference is finished.
Substitutions and Name Changes
Substitutions are acceptable at any time. To inform us of a name change, please
fill in the name change form included in the delegate pack dispatched with your
invoice/receipt. We regret that we are not able to transfer places between conferences
or events.
Split Places
Split places are acceptable. Delegate places can only be split on a day-to-day basis
and between members of the same company. Please note that only one copy of the conference
documentation will be provided.
Indemnity
It may be necessary for reasons beyond the control of the conference organisers
to alter the venue, content or the timing of the programme. We will endeavour to
keep you abreast of such changes but any reasonable change to the conference format
will not constitute a reason to refund the conference fee. Should the event be postponed,
we will endeavour to reschedule the event. If, for reasons beyond the control of
Marketforce Business Media, an event is cancelled, a full refund will be made. We
are not liable to pay any incurred costs resulting from any postponement or cancellation.
Security
Marketforce Business Media is committed to ensuring that the submission of sensitive
information, such as credit card details, is safe and secure. We employ reputable
and reliable service providers to ensure such information is protected. All information
we hold is kept secure with access limited to personnel charged with the processing
of such data. All personal data is gathered and processed in line with the Data
Protection Act and Marketforce Business Media's privacy policy.
Law
The terms and conditions contained within this document are governed by English
Law.