The implementation of smart metering will transform the future of the industry, but a large and complex programme of change lies ahead. View the free webinar to hear industry leaders discuss their views on the next steps required to translate the latest policy decisions into operational and commercial strategies.

Topics for discussion:

  • What more is required from government to deliver a mass roll-out?
  • What are the next actions and the likely timescale?
  • What is the best implementation strategy and organisational structure for the roll-out?
  • How may interoperability be achieved whilst simultaneously allowing provision for innovation and competition from energy suppliers?
  • How do we engage the customer and improve the relationship?
  • What must be done to ensure smart meters lead to tangible improvement in demand management?
  • How will smart metering enhance supply margins, ensure more dependable pricing and manage risk?
  • How will smart metering enable the development of a smart grid?

Panellists include:

Chris Harris, Head of Retail Regulation, RWE npower

Chris Harris is the Head of Retail Regulation at RWE npower, following a period as Head of Industry, Networks and Agreements. His background is in trading, consulting and asset management. He is a visiting professor in the Centre for Sustainable Power Distribution at the University of Bath.

Neil Barnes, Head of Smart Metering Policy, Ofgem

Neil Barnes was appointed in October 2009 as Ofgem’s Head of Smart Metering Policy and has specific responsibility for setting up and leading the organisation’s new Smart Metering Team that is managing the first phase of the smart metering implementation programme on behalf of the Department for Energy and Climate Change (DECC).

Sarah Darby, Research Fellow, University of Oxford

Sarah Darby researches social and behavioural aspects of energy use in buildings and in 2007 was awarded a three-year interdisciplinary fellowship from the UK Research Councils, to work on domestic energy feedback (displays, billing and metering). She is part of the external evaluation team for UK Demand Reduction trials of different types of feedback and metering, and was a co-author of 40% House, a widely-debated study of the prospects for reducing carbon emissions from the UK housing stock. Sarah holds a BSc in Ecological Science from Edinburgh University and a doctorate from Oxford. She writes and speaks on issues including energy education, equity, and utility-customer relations.

Jeremy Willsmore, Associate Partner, Global Energy and Utilities, IBM

Jeremy is an Associate Partner in IBM's Global Energy & Utilities industry business, he has more than 20 years experience in the Energy & Utilities industry and he has worked with energy retail and energy distribution network operator companies in Europe, Asia and South America. Since 2004 he has specialised in the areas of Smart Metering and Smart Grids and has assisted several European and UK energy companies in these areas.

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