Help Overview

The video broadcast is optimised to be viewed using the following:

• Internet Explorer or Mozilla Firefox (your browser)
• A Windows based operating system (Windows 98 SE, Me, 2000, XP and XP Pro)
• Adobe flash player 8 or above
• Broadband connection which can download at a data rate greater than 400kbps

If you are unsure of the settings you have on your computer please go to:

http://www.indigopapa.tv/blog/browseranalysis.aspx

If you are having problems viewing the video broadcast there are a number of things that you should consider when diagnosing the problem.

These can be grouped under the following sections:

• Media Player
• Operating System
• Internet Browser
• Broadband connection

If you make any changes to your settings please then refresh your browser and re-connect to the video stream.

Media Player

This live video broadcast uses Adobe Flash Player. To install the latest version please go to http://www.adobe.com/products/flashplayer/

Operating System

The video broadcast is best viewed on a Windows based PC using the any of the following operating systems:

• Windows 98 SE
• Windows Me
• Windows 2000
• Windows XP
• Windows XP Pro

Internet Browser

There are a number of possible Internet Browsers used to view pages on the internet. These include Internet Explorer, Mozilla Firefox, Netscape, and Safari (Mac). This video broadcast is best viewed using Internet Explorer or Mozilla Firefox.

To download and install Internet Explorer please follow the instructions at the following link:

http://www.microsoft.com/windows/ie/downloads/default.mspx

To download and install mozilla Firefox please follow the instructions at the following link:

http://www.mozilla.com/en-US/firefox/

Broadband Connections

If you are having problems viewing the stream continuously and there is regular "buffering" or the video stream is freezing there is likely to be a problem with your broadband connection.